New Articles

  1. Which browsers are compatible with the platform?

    ASCEND's web-based applications work on most modern browsers We support ECMAScript 6 (ES6 2015) Supported browsers: Google Chrome (recommended) Microsoft Edge Mozilla Firefox Safari If you ever experience strange behaviour, try ...
  2. Who uses ASCEND?

    Our users include a wide range of scientists in academia and industry from varying research backgrounds and experience More than 50 ,000 scientists at more than 4,500 institutions , including 16 top 20 pharma companies, use our technology t...
  3. How to log into the ASCEND by BenchSci platform

    Scientists can log into the ASCEND by BenchSci platform using email/password or through single-sign-on (SSO) 1. If you work for a company with an enterprise license — click your logo  here to log in now: 2. If your logo is not listed, v...
  4. Trouble loading page?

    Similar to any web-based platform, a browser refresh or computer restart may fix the problem Here are some things you could try if you are having trouble loading a page, or are experiencing strange behaviour on the website: Try logging out a...
  5. What's the best way to get in touch with us?

    There are a few ways to get in touch with us! Feel free to reach out to our Scientific Support team through one of these methods. Someone will be in touch within 1 business day! In-app Chat Email Request Form Click at the...
  6. How to report inaccuracies, suggest features, or provide other feedback

    Help us improve by sharing your ideas or letting us know if something looks incorrect. Feedback from scientists is what drives improvements to our platform and enhances our database.  Check out this blog post to  see features that we have ad...
  7. Explore the knowledge center widget

    The knowledge center widget integrates guide content from the knowledge center website ( knowledge.benchsci.com/home ) with the application ( app.benchsci.com ) This widget is an alternative way for you to access existing articles in the knowl...
  8. Why does my company have to pay for access?

    Free access is only provided for individual academic, government, or other non-profit researchers For pharmaceutical, biotechnology, and other for-profit companies, access is subscription-based. Enterprise subscription offers the privacy, secur...
  9. Are some vendors favoured?

    We absolutely DO NOT bias search results toward our partners The data speaks for itself and good reagents and model systems rise to the top because they tend to be used more often. BenchSci is proud to be vendor-agnostic. You can trust that we...
  10. Why can’t I find a specific vendor or product?

    We maintain a very large database, and we're still expanding! There are a few reasons we might be missing a product you're looking for We don't yet have that vendor's catalog in our database It's a new product from a vendor we already have...