Popular Articles

  1. How secure is the platform?

    We know your data is sensitive, so security is a top priority BenchSci employs first-class network security and data encryption to restrict access to your system to only approved networks. Data is at minimal risk of loss due to our high-redunda...
  2. Do I have access to the ASCEND platform?

    Access to the platform is dependent on the email address that you use to sign in.  Typically, we rely on the domain of your institutional email address to determine eligibility. Scientists at academic and non-profit institutions  can ac...
  3. Opening the widget in private/incognito browsers

    If you are accessing ASCEND through a private/incognito window you may not be able to open the widget To ensure you are seeing relevant content. the widget feature relies on cookies from your session. Because cookies are generally blocked in ...
  4. Are there any web integrations or APIs available?

    Currently, there are no APIs or plugins available that use our applications/technology However, if you have an idea for something that would be really valuable to your research, we would love to hear from you . For industry partners and v...
  5. How to share products and figures

    You can share products and figures with your colleagues by email There are several places within the Selector application where you can share relevant products and figures, either individually or from a saved list, via email. This fea...
  6. What's the best way to get in touch with us?

    There are a few ways to get in touch with us! Feel free to reach out to our Scientific Support team through one of these methods. Someone will be in touch within 1 business day! In-app Chat Email Request Form Click at the...
  7. How to create an account

    Thank you for your interest in creating an account! Please email support@benchsci.com if you have any questions! 1. Go to signup/login page: app.benchsci.com Check out this article to learn more about eligibility to sign up for ...
  8. How do I reference ASCEND for a paper or presentation?

    We are happy to hear that the ASCEND by BenchSci platform has been useful for your research! Users can reference ASCEND the same way you would reference any website or database using your citation style of choice such as MLA  or APA ...
  9. Issues logging in or signing up?

    If you already have an account, please log in On the home page to access the BenchSci platform , you will be asked to log in with your email address and password If you are having trouble with your email, please ensure that the spelling of you...
  10. How comprehensive is BenchSci's database?

    It's big. And it's only getting bigger! BenchSci has the world’s most powerful and comprehensive biomedical experiment-focused dataset and ontology, built using proprietary machine learning models that understand experiments like a Ph.D. sci...