Popular Articles

  1. How to report inaccuracies, suggest features, or provide other feedback

    Help us improve by sharing your ideas or letting us know if something looks incorrect. Feedback from scientists is what drives improvements to our platform and enhances our database.  Check out this blog post to  see features that we have ad...
  2. How do I reset or change my password?

    If you would like to change your password or can't log in because you've forgotten your password, enter your email address and select Forgot password on the login page. You will be prompted to Request Reset . You'll receive an emai...
  3. Explore the Knowledge Center widget

    The knowledge center widget integrates guide content from the knowledge center website ( knowledge.benchsci.com/home ) with the application ( app.benchsci.com ) This widget is an alternative way for you to access existing articles in the knowl...
  4. Exporting product specifications

    Export custom lists of product search results and product specifications in a .CSV file Saving and exporting lists makes sharing your search results with colleagues, assembling reagent panels, or keeping electronic lab notebook records easi...
  5. What devices are best used to access the platform?

    ASCEND is a web-based platform that is designed to work best on a modern web browser on a desktop computer or laptop . Please check out this article to read more about supported browsers. ...
  6. What's the best way to get in touch with us?

    There are a few ways to get in touch with us! Feel free to reach out to our Scientific Support team through one of these methods. Someone will be in touch within 1 business day! In-app Chat Email Request Form Click at the...
  7. How often are data in our database updated?

    We work hard to promptly capture the flow of new publications and products in our database Updating our database is a big job and we do it monthly so you can stay up-to-date with the latest and greatest. Our partnerships with a range of vendo...
  8. Why am I getting no results?

    No results on your first attempt? No problem! Here are a few tips to guide you through BenchSci's Reagent Selection application: If you have access to multiple reagent and model system types, start your search by choosing your product type...
  9. Why can't I find figures from a paper I wrote?

    We have analyzed over 15 million open- and closed-access publications — a lot goes into whether we show a paper on the platform For a figure from a publication to make it into your search results, we have to be highly confident in the data tha...
  10. Creating alerts for new figures and products

    Opt-in to receive email notifications when new relevant data becomes available Designing experiments can be an iterative and inefficient process to include insights from the latest research. For search queries that you perform frequently in Sel...